Last updated: July 30, 2026
This Privacy Policy explains how CRMified (“we”, “us”) handles personal information when you use CommunityIQ (the “Service”), including our websites, application, APIs, and integrations.
1. Information we collect
Depending on how you use the Service, we may collect:
- Account information — name, email address, authentication details, and team membership
- Workspace and configuration data — team settings, templates, connected app configuration, and role assignments
- Customer content — community programs, contributors, designations, directory content, and related records you store in the Service
- Integration data — information received from connected services such as Slack, Google Calendar, Salesforce, and identity providers, according to the permissions you grant
- Usage and technical data — log data, device/browser information, IP address, and diagnostic events needed to operate and secure the Service
2. How we use information
We use information to:
- Provide, maintain, and improve the Service
- Authenticate users and enforce access controls
- Sync and process data according to your configuration and connected integrations
- Deliver transactional messages and respond to support requests
- Monitor security, prevent abuse, and comply with legal obligations
3. Google user data
When you connect a Google account, CommunityIQ may access Google Calendar data (such as calendar lists and events) using OAuth scopes you approve. We use that data only to provide calendar sync, Slack calendar workflows, RSVP updates, and related features you configure.
We do not sell Google user data. We do not use Google user data for advertising. Access tokens and synced calendar data are processed to operate the integration and may be retained while the connection remains active or as needed for security, auditing, and lawful requests.
4. Slack and other connected services
If you install or authorize Slack or other providers, we process workspace identifiers, channel metadata, interaction payloads, and related content required for App Home, event sharing, content unlock, identity checks, and CRM sync features. Those providers also process data under their own privacy policies.
5. Sharing of information
We may share information with:
- Service providers who help us host, monitor, or operate the Service under contractual confidentiality obligations
- Connected third-party services when you enable an integration
- Professional advisors, or authorities, when required by law or to protect rights and safety
- A successor organization in connection with a merger, acquisition, or asset transfer
We do not sell personal information.
6. Data retention
We retain personal information for as long as needed to provide the Service, meet legal and accounting requirements, resolve disputes, and enforce agreements. You may request deletion of account data subject to legal retention needs and technical limitations of backups.
7. Security
We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. International transfers
We may process information in countries other than where you are located. Where required, we use appropriate safeguards for cross-border transfers.
9. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. You can disconnect integrations from your account settings where available, and you may contact us to exercise privacy rights.
10. Children’s privacy
The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
11. Changes to this policy
We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated date.
12. Contact
Privacy questions or requests: appdev@crmified.com.